Initials

73% Polyester, 27% Spandex

We offer embroidery in "Times" font.

We can embroider a maximum of 2-3 letters. Initials will be embroidered in upper case, with a period spaced between.

The thread colour will be the same colour as the garment and the position of your embroidery will be as described in the garment description.

- Cold wash
- Do not bleach
- Cool iron
- Do not dry clean
- Do not tumble dry
- Wash dark colours separately
- Do not iron on motif

Shipping

UK Standard Delivery sent via Royal Mail - £4.95. Free shipping on orders over £100

Standard shipping is via Royal Mail Signed For. Please allow 7-10 working days for personalised orders to reach you.

International Delivery - Cost and delivery time varies depending on location.

UK Next Day Delivery - Due to the nature of our garments, we don’t offer next day delivery.

Returns

Non-Personalised Garment Policy 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. In order to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with swing tags, and in its original packaging. You will also need proof of purchase. 

To process a return, please contact us at info@koyadesigns.com.

If your return is accepted, we will send you instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.

Personalised Garment Policy

Our personalised garments are all individually designed and bespoke to you. Understandably, this means we cannot accept any returns on personalised garments. 

Please ensure that all of your personalisation details are correct prior to placing your order, as once we have processed your order we are unable to refund you.